Inside Sales Specialists are essential to the growth of i3 Broadband. They build relationships with a wide variety of customers, learn about i3 Broadband’s technology and new products, and deliver sales results to assigned goals. Inside Sales Specialists deliver value by expertly handling inbound customer calls, and developing rapport and relationships with new prospects with the objective of converting calls and emails to active customers. Inside Sales Specialists also make outbound calls to coordinate final sales and installation, and share information about service expansion and other opportunities that benefit existing customers. This position is available in our East Peoria HQ office location.
This opportunity includes:
- 100% paid, on the job training
- Competitive hourly wage, plus UNCAPPED commissions. The more motivated you are, the higher the earning potential is.
- Medical, Dental, and Vision Insurance
- 7 paid holidays
- Company matching 401(k)
- Free services for employees who reside in our service area
- Growth opportunities within the company as we continue to expand our footprint
- Paid Time Off
- Company paid life insurance
Qualifications:
- Prior experience in an inbound call center or related sales position preferred
- Exceptional communication skills, and a friendly demeanor
- Must be computer proficient with a basic and diverse understanding of consumer electronics
- Must be available some nights, weekends, and occasional holidays
- Delight in providing outstanding customer service
- Ability to handle and prioritize multiple tasks each day
- Strong documentation skills
- Must be detail-oriented and work as part of a team
- Ability to navigate between multiple screens to access and record the necessary information needed to resolve customer inquiries