Billing Specialists

i3 Broadband is the largest Fiber-to-the-Home Network in Central Illinois, and is expanding rapidly. We are looking to add multiple Billing Specialists to our Customer Support Center.
Located in our East Peoria office, you'll be servicing customers throughout our footprint with responsibilities focused on providing Billing Support. Expect to work in a fun, laid back, customer-focused environment with lots of potential for growth!
There are various schedules and shifts we are looking to fill within the hours of 7am - 10 pm, 7 days a week.
This opportunity includes:
  • Competitve starting wages based on experience and performance
  • Advancement opportunities throughout the organization
  • Medical, dental, life insurance
  • Flexible medical/childcare spending accounts
  • Seven paid Holidays
  • Paid time off
  • Company matching 401(k)
  • 100% free services to employees who live within our service area
  • Must demonstrate excellent communication skills with a friendly and professional demeanor
  • Previous customer service or billing related experience helpful
  • Must be computer proficient and have a basic understanding of consumer electronics
  • Ability to work independently and maintain confidentiality
  • Strong documentation skills and ability to identify and produce clear, comprehensive documentation
  • Schedule is flexible, but you must be available for some nights, some weekends, and occasional holidays
  • Must be detail oriented and effectively work as part of the team
At i3 Broadband our product is better, our prices are lower, and our people set us apart!
If you meet these requirements and are interested in what i3 Broadband has to offer then apply today!