Check My Speed
Are you not getting the speeds you think you should be? Here you can test your connection speed and find out why you may not be getting quite the speeds you should.
There are many things that can cause less than perfect download speeds.
• Are you testing your connection speed wirelessly?
If you are testing your download speed using a wireless connection, you may notice it is not as high as it could be. Connecting directly to your router using an ethernet cable will produce a better connection. Over a wireless connection it is common to lose download speed. Factors for loss include:
- How far away from the router you are
- Wireless interference from other devices
- Router does not have the most recent firmware upgrade
- The router is simply not capable of producing higher speeds
• Is your router/computer capable of producing higher speeds?
If the network card on your computer is not gigabit compatible, your computer is not capable of downloading over 100 mbps. The same can be said for your router.
• I am connected directly in and still not getting the correct speeds.
If you are connected directly into your router, and still experiencing low speeds, there are a few possible causes. The router may not be capable of producing the speeds you are looking for. For a true connection, bypass the router and connect your computer directly to your ONT(Optical Network Terminal). If you are still experiencing low speeds, make sure that you are using either a cat 5e LAN cable or a cat 6 one. Certain cables are capable of providing an internet connection, but not all cables can provide over 100mbps.
• Lastly, check your firewall or antivirus.
Firewalls and certain antivirus applications can unexpectedly impact your speed results. If you have another computer or laptop to test your speeds on, it would be helpful as well.