Questions for future customers looking for better service!
- Is i3 Broadband available to my home?
- How much does the service cost?
- Is the price promotional?
- How do I sign up?
- What is so special about fiber optics?
- How do I schedule the service to be installed to my home?
- How do fiber optic services work, and how is it installed?
- What Internet speeds are available?
- How does fiber optics compare to other Internet services?
- Modems? Routers? Extenders? Equipment? WHAT DO I NEED?
- Can I get an email account?
- Is there a limit on how much I can download or upload per month, or any data caps of any kind?
- What are your email server settings?
i3 Smart WiFi - Powered by Plume®
- What is i3 Smart Wifi?
- Does i3 Smart WiFi pods replace my router?
- What makes this different from my traditional WiFi router or extenders?
- How many Pods do I need?
- Parental Controls?
- What channels are available?
- What are DVR's and Set Top Boxes? Do I need one at each TV?
- What is HD? Does it cost extra?
- What is Whole-Home DVR? Is it included?
- Do I have to get a new phone number?
- Are there additional fees for calls?
- What features are included with my phone service?
- Will my phones still work if the power goes out?
- How does the fiber come into my home?
- How is the fiber optic drop cable buried?
- Will the cable burial damage my lawn?
- Will the fiber optic cable burial damage other underground facilities already buried in my yard?
- How long will the cable be above ground before it is buried?
- Can I reroute the cable?
- I need the cable to be buried following a specific path to avoid future conflicts. What do I do?
- What if I need to have the drop cable relocated in the future?